Bill Kirby Jr.: Fayetteville Rotarians take aim on customer service
All of us appreciate good customer service.You won’t forget it, either.“I can personally guarantee you that any business that applies the 4-Way Test in their daily contact with their customers will see a marked improvement in their business,” says Matt Smith Jr., a longtime member of the Fayetteville Rotary Club that’s working on something of a unique idea for local merchants, and no matter the product.Here’s the Rotary International test, conceived 75 […]
