Womack adds 'health care resolutions' program to help patient, provider
Terry Matz’s job, in part, is helping to pick up the pieces.She’s the head of a new program at Womack Army Medical Center — a neutral observer who aims to work with patients and providers after something goes wrong.And since February, she has been building the so-called health care resolutions program from the ground up.As the hospital’s special assistant for health care resolutions, Matz has a unique role at Womack Army Medical Center, but one […]